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At OnCall Health, a phenomenal support experience has been a key component of our customer's success. In being apart of scaling the customer experience, I've taken it upon myself to understand the challenges from both ends of the call. A main focus of our team has not only been to deliver quality customer support, but educate and create self sufficient virtual care champions. Through the creation of training documentation, videos, and building a powerful self service chat bot. Patience, empathy, and continuous innovation are a core value of our technical support team. These values and approach have built a strong and health foundation for the future of virtual care.

You see, when one craves a stone baked pizza there’s an app for that. Need a ride after a night out, well there’s also an app for that. In crisis and need to text a registered therapist? Well that app is a little harder to find, and it doesn’t have to be. As a mental health provider you hold the keys to an untapped demographic eager for easy access to online professional care.